Your Partner In Domestic Business Process Outsourcing.

Grow your business with the leader in Customer Service. Check out some of our services and features below.

Our Services

Customer Service

Friendly and professional representatives.

Customized IVR

Advanced Interactive Voice Response.

Order Confirmation

Confirm orders and prevent fraud.

Order Taking

Online, Radio, Television, and Print.

Subscription Retention & Renewals

Proven Tactics and Strategies

Online Cart Abandonment

Fast & Efficient cart abandonment follow up.

Up-selling & Cross-selling

Additional profit and enhanced value.

Surveys & Market Research

Customer research and satisfaction surveys.

Alpha Connect's account management structure ensures optimal levels of customer service and support are delivered day in and day out to our clients. Our  account managers are committed to the financial well-being of our clients.
Alpha Connect maintains a professional working environment that keeps your data secure.
Alpha Connect provides you with up-to-date reporting and statistics and is willing to tailor these reports to the format you prefer.